Cisco Service Provider


Designing Service Provider Cisco Quality of Service

Duration: 4 Days

Who Should Attend

  • Customer
  • Channel Partner/Reseller
  • Employee
An individual course planning is possible for this kind of course. If you would like to know more about this course please either call us on +43 (0)1 70795380 or send an email to

Completion of the Interconnecting Cisco Networking Devices (ICND) course or having attained Cisco Certified Networking Associate (CCNA) certification and completion of the Building Scalable Cisco Internetworks (BSCI) course are suggested prior to attending this course. It is also strongly recommended that the learner be familiar with MPLS and QoS concepts.

Course Objectives

After completing this course the student should be able to:

  • Describe the structure used to define Quality of Service
  • Describe the tools used within Cisco IOS used to deploy and manage Quality of Service in complex networks to control and predictably service a variety of networked applications and traffic types, managing bandwidth, delay, jitter, and packet loss.
  • Define the Cisco ?QoS Baseline"
  • Identify and manage the QoS factors that directly affect Voice traffic, both for Call (bearer traffic) and Call Signaling.
  • Provision QoS for Interactive-Video (i.e., video conferencing) and for Streaming Video.
  • Provision QoS for data traffic: Locally-defined Mission-Critical, Transactional/Interactive, Bulk, Best-Effort, Scavenger, Routing / Network Management.
  • Define MPLS VPN services for full-mesh connectivity.
  • Define the Three-Class, Four-Class and Five-Class QoS models with traffic priorities and classifications
  • Define the concepts and features of SP SLA Requirements for applications within different traffic models.
  • Define typical QoS configurations for Frame-Relay access.
Course Content

This four-day leader-led class enables learners to use the technology principles of basic Quality of Service, and Quality of Service with Multi Protocol Label Switching (MPLS), to implement advanced features and functions. The focus of the course is on best practices for implementing QoS from the Service Providers perspective, and strategies for deploying some of those features and functions in an existing SP environment.

Further information

If you would like to know more about this course please contact us