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Cisco Unified Communications


Implementing Cisco Collaboration Applications

Duration: 5 días

Who Should Attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are: 

  • Systems engineers 


International dates
Middle East
Date Country Location Language Register
21-10-2019 - 24-10-2019 AT Wien Deutsch Register
16-12-2019 - 20-12-2019 AT Wien Deutsch Register

The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments 
Course Content

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Course Objectives

Upon completing this course, you will be able to meet these objectives:

  •  Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment.
    • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment.
    • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD.
    • Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment.
Course Outline

The course contains these components:

  • Module 1: Cisco Unity Connection
  • Module 2: Cisco Unity Express
  • Module 3: Cisco Unified IM and Presence Implementation
  • Module 4: Video Provisioning and Integration in a Unified Communications Deployment 
Further information

If you would like to know more about this course please contact us